Shipping policy

Standard Shipping

We receive shipments from Italy on a weekly basis and keep extensive stock on hand at our two locations. If your item is in stock it will ship within 72 hours. If your item needs to be shipped from Italy please allow 2-14 weeks depending on the size and finish. Statues over 28" are typically not stocked and could take longer to carve. Smaller statues are typically available immediately from Italy.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. For clarification please feel free to contact us.

We reserve the right to ship via UPS or FedEx when USPS is chosen at check out. Although a customer may pick USPS as the shipping method, the package may ship UPS/FedEx. USPS will never be used if UPS/FedEx is chosen.

International Shipping

Holy Land Art Company, LLC is not responsible or accountable for any taxes, duties, tariffs, or fees assessed by your local customs office. These charges are separate from your shipping charge, and you will be billed by the provider upon arrival of your package in country.

Each country has different laws and regulations regarding imports and tariffs. It is the customers responsibility to understand these rules and regulations, as well as the potential fees associated with said regulations. Shipping and freight costs do not include customs fees.

Merchandise imported into the United States must clear CBP and may be subject to the payment of duties and fees. If you are exempt, please include your Federal Employer Identification Number (FEIN) in the order comments section or by contacting us. This number is found on payroll documents. If you are not tax exempt you are responsible for the payment of all potential duties and fees - these charges are not included in the shipping costs. Items that ship free freight are also not exempt from customs fees, and the receiver is solely responsible for all costs. 

Delivery

HLAC offers delivery services to customers in the Southeast Florida and the New York City Metro/Tri-State areas - if you are an existing customer that we currently provide complimentary delivery services for, or if you are interested in seeing if your location and time frame allows for delivery, please contact us at sales@holylandartcompany.com or 1-800-334-3621 and we will provide you with a coupon code to eliminate shipping costs.

There is no retail location in Westwood NJ, and therefore no public access. If you are in need of a product immediately, please call us at 1-800-334-3621. Typically, we are able to provide free same-or-next day delivery for customers in the NYC metro area.